Medicine safety tips: taking, storing and tracking medicines
Updated
Take each medicine as your doctor or pharmacist directs, keep a list of everything you take, and store medicines somewhere cool and dark, out of children's reach. If someone takes too much, call the Poisons Information Centre on 13 11 26, even without symptoms. If they're unconscious or not breathing, call 000.

How do I take medicines safely?
Take each medicine the way your doctor or pharmacist told you, and read the label before every dose. Turn the light on to take or give medicines at night, so you don’t pick up the wrong one.
A few habits prevent most mistakes:
- Know the active ingredient. Two brands can contain the same active ingredient, so taking both can mean a double dose. Ask your pharmacist before adding a medicine to the ones you already take. Paracetamol is one of the most common causes of hospital admission for accidental overdose. Generic medicines explains brands and active ingredients.
- Check before you mix. Ask your pharmacist whether a medicine is safe with alcohol or with the other medicines you take. Some combinations, such as opioids with alcohol or antidepressants, raise the risk of harm.
- Only take your own. A medicine prescribed for someone else, or for a different problem, can be dangerous for you.
The Consumer Medicine Information leaflet for a medicine says how to take it, what to avoid, its side effects, how to store it and what to do if you take too much. It’s in the pack, or ask your pharmacist.
How do I keep track of several medicines?
Keep a list of every medicine you take, with how much and when, what it’s for and when you started it. Include medicines you buy from the pharmacy, supermarket or health food shop, such as vitamins and herbal remedies, and inhalers, patches, creams and drops. Cross off anything you stop and add new medicines as you start them.
Take the list to every appointment with your doctor or pharmacist, and to hospital, and carry a copy in case of an emergency. The Australian Commission on Safety and Quality in Health Care has a medicines list you can print or fill in on screen.
If you find it hard to keep doses straight, a pharmacy can help. It can pack your medicines into a dose administration aid sorted by day and time, or go through them with you in a free MedsCheck: what services pharmacies offer has who’s eligible. If cost is the reason you skip doses, ask about a cheaper brand: what a PBS prescription costs has the figures.
Where should I store medicines?
Somewhere cool and dark, away from heat and light. The bathroom cabinet and the kitchen near the cooktop or fridge are the places to avoid. Follow the label for medicines that need to go in the fridge.
To keep everyone in the house safe:
- Store medicines out of sight and reach of children and pets, in a cupboard with a child-resistant lock if you can.
- Keep them in their original containers, closed tightly. Never move medicines into another container, especially a food or drink one.
- Unpack medicines from the shopping as soon as you get home.
- Don’t stockpile. The Therapeutic Goods Administration asks people not to keep large amounts of paracetamol at home.
Children aged 1 to 3 are the most at risk of accidental poisoning. Don’t take your medicines in front of young children, and never call medicines lollies.
What should I do with old or unwanted medicines?
Take them to a pharmacy, which disposes of them for free. Don’t put them in the bin or flush them down the toilet, where they can harm the environment. Keeping them at home risks someone taking one by mistake. How to dispose of old or unwanted medicines covers what the pharmacy takes and what to do with needles.
What if someone takes too much, or the wrong medicine?
If the person is unconscious or not breathing, call Triple Zero (000), ask for an ambulance and start CPR.
Otherwise, call the Poisons Information Centre on 13 11 26, at any hour. Don’t wait for symptoms. While you wait:
- don’t make the person vomit
- don’t let them eat or drink until you’ve spoken to the centre
- have the medicine’s box or a photo of its label ready.
If you or someone you live with takes opioids, ask the pharmacy about naloxone. It reverses an opioid overdose, and pharmacies in the Take Home Naloxone program give it free and without a prescription.
Who can I ask about my medicines?
Your pharmacist, without an appointment. Find pharmacies near you, or a 24-hour pharmacy for questions at night. For health advice at any hour, call healthdirect on 1800 022 222.
Questions
Can I still take a medicine after its expiry date?
It's best not to. An expired medicine may not work as well, and its make-up can change over time. Ask your pharmacist if you're unsure, and return old medicines to a pharmacy for free disposal.
Is the bathroom cabinet a good place for medicines?
No. Steam and heat in the bathroom, and the warm spots near a cooktop or fridge in the kitchen, aren't good for medicines. Keep them somewhere cool and dark, out of reach of children and pets.
Should I call the Poisons Information Centre if there are no symptoms?
Yes. Don't wait for symptoms. Call 13 11 26 for advice, at any hour, if you think someone has taken too much or the wrong medicine.
Can I take a medicine that was prescribed for someone else?
No. A medicine prescribed for one person or one problem can be dangerous for another. Ask a pharmacist or doctor first.
Where do I find the leaflet for my medicine?
The Consumer Medicine Information leaflet is in the pack or available from your pharmacist. You can also search for it on the Therapeutic Goods Administration's website.
Sources
- Medicines (NSW Poisons Information Centre)
- Poisons first aid (NSW Poisons Information Centre)
- Prevent poisoning in the home (HealthyWA, Department of Health, WA)
- Medicines list (Australian Commission on Safety and Quality in Health Care)
- Consumer Medicine Information (Therapeutic Goods Administration)
- TGA makes final decision to reduce paracetamol pack sizes (Therapeutic Goods Administration)
- Frequently asked questions (Return Unwanted Medicines)
- About medicines (Department of Health, Disability and Ageing)
- Take Home Naloxone program (Department of Health, Disability and Ageing)
This is general information, not medical advice. Ask your pharmacist or doctor about your own situation. In an emergency, call 000.
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